“He never looked at patients’ records when deciding whether to approve or deny care.”

Has your health insurance claim recently been denied? Some insurance companies, including Aetna’s former Medical Director, have been accused of not reviewing medical records before deciding claims.

Patients deserve greater transparency from their health insurance companies. As you consider options this open enrollment season, be sure to choose an insurance company you can trust.

“When asked…if it was his general practice to look at medical records as part of his decision-making process, he replied that it was not.

This opens up the obvious question of just how transparent health insurers are being with the public regarding their process for approval or denial of coverage, especially for complex medical care and procedures.

Aren’t we to expect that an experienced and knowledgeable physician review a person’s medical records before approving or denying a potentially disease-modifying therapy or treatment?”

Learn more here and choose your insurance provider wisely: Former Aetna Medical Director Admits To Never Reviewing Medical Records Before Denying Care